Why do you ask for my phone number and email address when I request a maintenance fix?

We ask for your contact information so that our office can follow up with you that our maintenance person

• addressed your maintenance request adequately and in a professional manner, and
• if you were not home, left a work ticket to let you know what was done.

We do not distribute or sell any contact information we receive from residents or applications. We use this information to track and improve the reliability of our maintenance staff. For information, on how we are doing see our stats.